Frequently Asked Questions
Our collections feature premium faux flowers, including silk and real-touch blooms, chosen for their lifelike details. Each arrangement brings the care and attention of fresh floral design to flowers that can be enjoyed again and again.
Are your flowers real or faux?
1
Send us an inquiry with your event date, venue, approximate setup time and preferred collection. We’ll confirm availability and send a quote and booking agreement. Your booking is secured once we receive your signed agreement and 30% non-refundable booking fee.
How do I reserve a collection?
2
The remaining balance is due three weeks before your event. For bookings made three weeks or less before the event, full payment is required to reserve.
When is the final payment due?
3
Can I combine collections or add matching flowers?
4
Yes! Let us know which pieces you’re interested in. We’ll confirm availability and put together a quote for your combination, including any matching arrangements.
Some adjustments may be possible, depending on the collection and available flowers. Share your ideas with us, and we’ll let you know what we can accommodate. Additional fees may apply.
Can you customize the flowers or colours?
5
Yes, we offer delivery, professional setup and takedown in Toronto and the GTA. Your quote will outline what’s included and any additional service fees for your location or schedule.
Do you offer delivery, setup and takedown?
6
Some arrangements can be moved to your reception space. Let us know your plans when you inquire so we can confirm suitable pieces and include any moving or room-flip fees in your quote.
Can the ceremony flowers be reused at the reception?
7
What if our event finishes late?
8
We can discuss a later takedown time when preparing your quote. Additional fees may apply for pickups beyond the included service hours.
How can I pay?
9
We accept e-transfer and credit card payments. Payment instructions and any applicable processing fees will be outlined in your quote.